(n)Code Solutions (a division of Gujarat Narmada Valley Fertilizers Company Limited) is committed to provide you with excellent service. We respect your right to privacy, and we have developed this privacy statement to inform you about our privacy practices for the entire (n)Code Solutions Web site. The privacy statement will inform you of:
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. At (n)Code Solutions, we are sensitive to the privacy concerns of our subscribers and other visitors to our Web site. Whether you are a customer of our services or a visitor to our Web site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a (n)Code Solutions digital certificate, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your digital certificate, providing the services that may be part of your digital certificate, and authenticating your identity in order to issue you with a digital certificate. You should also be assured that we do not provide or sell information about our customers or Web site visitors to vendors that are not involved in the provision of (n)Code Solutions public certification and other services. If you would like to read more about the practices related to the issuance of digital certificates, you can view the documentation at https://www.ncodesolutions.com/PDF/CPS.pdf. This Privacy Statement applies to (n)Code Solutions Web site.
Please note that our Web site contain links to other sites. (n)Code Solutions is not responsible for the privacy practices, privacy statements, or content regarding these other sites.
We do not collect any personal information from a visitor to our sites unless that visitor explicitly and intentionally provides it. If you are simply browsing our sites, we do not gather any personal information about you.
If you choose to enrol for our services, we will request certain information from you. Depending on the type of services that you request, you may be asked to provide different personal information. For certain services, we may require your name, address, telephone number, e-mail address, credit card number, IP address and/or PAN, and/or another form of national identification. Other services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various services, please refer to the enrolment page for the particular service.
How We Use and With Whom We Share the Information We Gather We assure you that the information we gather from you is used by us only as explained below.
We respond to any e-mail questions, requests for our service related information, and other inquiries that we receive. We may also retain this correspondence to improve our services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services.
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our services. You may receive a communication directly from one of our sales representatives, referrers, customer support and technical support representatives. Please be assured that if one or more of these entities contacts you for one of these purposes, they have agreed to use the information we supply only in accordance with a confidentiality agreement.
Facilitating the provision of certain included products and services (if you are applying for certain types of digital certificates)
Certain types of digital certificates/e-sign services come with additional third-party services or products that are included with the digital certificate. If you purchase one of these digital certificates, we may forward some or all of the information in your application to third party providers so that they can provide you with the service or product and follow up with you directly regarding their service or product or an upgrade. Please be assured that we have agreements with these third-party service or product providers that prevent them from disclosing the information to other parties.
Likewise, certain of our services will involve the disclosure of some or all of your information to a registrar or registry of domain names or to a third party service provider so that they can provide you with the service you have requested.
Certain types of digital certificates require that we compare some of the information in your application to information contained in a third-party database or with some other third party source. We do this in order to authenticate your identity and other attributes and also to prevent identity theft. (We have confidentiality agreements in place with these third-party databases restricting the disclosure of your information.) - Is this true? In certain limited situations, we have contracts in place permitting the third-party database to disclose the information to its subcontractors or affiliates, but only for authenticating your identity and only in accordance with confidentiality agreements.
The exact information that appears in our different types of Digital Ids is set forth in the relevant enrolment page and this Privacy Statement. Generally this information is limited to e-mail address and name, but certain classes of Digital Id contain additional information. Please note that all information that you provide us that forms the content of a digital certificate will be "published." Publication of Digital IDs in an accessible location (a repository) is an integral part of enabling the widespread use of digital certificates. Your Digital ID will be published so that a third party may access, review, and rely upon your digital certificate. You should have no expectation of privacy regarding the content of your Digital ID.
If we are required by law to disclose certain information to local, state, national or international law enforcement authorities, we will do so. We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, (n)Code Solutions may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply (n)Code Solutions agreements.
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site, and improving our customer service and offerings.
From time-to-time, we notify our subscribers of new services, renewals, announcements, upgrades and updates. If you would like to opt-out of being notified, or remove yourself from receiving future (n)Code Solutions promotional mailings, please edit your mail preference at our mailing address given at the end of this Privacy Statement.
Please be aware that we reserve the right to notify our subscribers of any information that affects the security of our services. You may not opt out of receiving information regarding the security, initial use, expiration, and renewal of the service, service enhancement or migration of our Digital certificates or other services.
We cannot update or correct information contained in a Digital ID without destroying the integrity of the Digital ID because we digitally sign each subscriber's Digital ID as a part of the Digital ID issuance process. If we were to subsequently modify or remove any information listed in a Digital ID, our digital signature would not verify the Digital ID's new content. Furthermore, if a subscriber (sender) then digitally signed a message with his or her private key, a third party would not be able to properly verify the sender's signature (created using the sender's private key) because the sender's Digital ID would have been altered after the key pair's creation. For more information and tutorials on digital signatures, Digital IDs, keys, and related subjects, click here www.ncodesolutions.com.
If you would like to update or correct any information in our records that is not contained in your Digital ID, please contact us via e-mail at support@ncodesolutions.com
You can also write to us at any of the addresses given at the end of this Privacy Statement.
Before a third party can rely on a Digital ID, the third party must know its status (for example, whether the Digital ID is valid, suspended (where available) or revoked). The third party may check the status by accessing our repository and querying for the status of the Digital ID. We do not generally delete Digital IDs (and their content) from our on-line repository. You may, however, revoke (deactivate) your Digital ID. A revoked Digital ID will still appear in our repository with an indication that it has been revoked. If you are a Digital ID subscriber and would like to have your Digital ID revoked (deactivated) from our database, please visit our site at www.ncodesolutions.com and follow the listed instructions or contact us via e-mail at support@ncodesolutions.com or addresses given at the end of this Privacy Statement.
If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then prominent notice of the nature of the change will be posted on the first page of this Privacy Statement and on our home page.
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